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the executive view - Working Smarter in a Tight Economy

By John McEleney, President and CEO, SolidWorks    
     

First of all, get a sense of perspective. The world is not ending. Workers and management should take a deep breath and realize that civilizations have been around for millennia. Think about it. We have endured centuries filled with upheaval and new discoveries. Be assured that there will be a tomorrow and business will be transacted. As soon as people rid themselves of fear, the black cloud will lift, and they will be in a much better state to be productive.

Second, focus on fundamentals. When times are good, companies try to accomplish as much as possible. However, when times are tough, people should focus on the fundamentals because they don't have the extra cycles, extra capital, or the extra personnel to achieve all that they would like to do. In addition, determine your company's raison d'être. Ask, "What do we do well?" and "What are customers willing to pay for?" Regard this time as an opportunity to refocus.

To do so, determine your competition's position in the market space and what you can do to gain a competitive advantage. This is the point where you need to tighten the belt one morenotch and continue to make investments, even when times are tough. It's one sure way to gain the competitive advantage. Because when the economy begins to turn around, companies will find themselves in one of three scenarios: either having gained marketshare, maintained marketshare, or lost marketshare. I think most people in these markets hope to be able to maintain marketshare. That's the wrong mentality. Companies must regard this time as an opportunity to gain a competitive edge. Be aggressive, even now, to do whatever it takes to remain a winner. Take advantage of the opportunities that change creates.

 

John McEleney, president and CEO of SolidWorks, offers some thoughts on how businesses should perceive the present economic situation and some tips on weathering the storm.
     
Third, set priorities. In the book The 7 Habits of Highly Effective People, author Stephen R. Covey talks about urgent versus important. In times like today, I think prioritization is important. Determine what efforts are urgent and which ones are important. Then, structure your thought processes and work activities to address the important issues that are urgent.

Fourth, use this lull in the action to educate yourself and update your workplace. If your operation is using dated technology, study up on what's offered today and what best suits your needs. Invest and train your staff so that when the economy turns around, you will be in a much more competitive position to gain additional marketshare.

Case in point: Recently while on vacation, I met a longtime AutoCAD user. Ironically, his company recently purchased some SolidWorks seats. He told me that the younger users relished the new technology and migrated to it with gusto. However, the older users were using the traditional 2D CAD system and methodologies as a crutch. With business a little slow, we both agreed that this was a terrific opportunity for him to force the change-resistant users to improve their skill sets. Undoubtedly, this is the time to implement new technology and conduct training so that when events do turn around, companies will be in a competitive position and much stronger.

Technology providers today are focusing greater energy on forming collaborative partnerships, both for delivering the latest advancements efficiently to end users and promoting technology education. For example, Solidworks works closely with Moldflow to deliver integrated solutions for the injection molding plastics industry. Further, Web-based options abound, make it easier to acquire new technologies and the training necessary to use them to their fullest potential.

A few years down the road, when we look back, I bet the winners out of this recession are going to be companies that went the extra mile, made sound investments in people and technology, and updated their product development environments. Companies that take these bold initiatives will reap tremendous rewards.

Lastly, maintain a sense of optimism. The world is getting bigger every day and it will continue to need technology. Tomorrow someone will launch a new innovation, a new product, a new service, or new technology that will allow us all to be more efficient. There is always going to be that next level of innovation. Let me remind you that in the late 1800s, some folks wanted to close the US Patent Office because they thought that everything that could be invented had been. They were so wrong.